Contact us
Email: brief@veika.app
Response time: within 2 business days
Languages: English, Polish, Finnish, Lithuanian, Spanish
Please include your iPhone model, iOS version, app version (Settings → About) and a description or screenshot of the issue.
Getting started
How do I create my first project?
Tap New Project on Home, choose a template or Blank Project, and enter a project name. Everything else can be filled in later.
Can I change units and language?
Yes. Go to Settings to switch between Metric and Imperial units, choose one of five languages and select Light, Dark or System theme.
Do I need an account?
No. PACKSCOPE works without registration and without an internet connection.
Projects and concepts
How many concepts can a project have?
Up to three active concepts. Comparison becomes available once you have at least two.
Does the app pick the best concept?
No. You rate each criterion yourself and choose the preferred concept. PACKSCOPE never calculates an overall winner.
What does Approved mean?
Approved is your own project decision. It is not a certification, laboratory result or regulatory approval.
Packaging Passport
How do I export the PDF?
Open a project, go to Passport, review the preview, choose the language and options, then share or save it via the iOS share sheet.
Is the text translated in the PDF?
Labels and headings are translated. Text you entered yourself stays exactly as you wrote it.
Data and photos
Where are my projects stored?
Only on your iPhone. We do not have a copy, so deleting the app may delete your projects. Export a Packaging Passport if you need a record.
Why does the app ask for camera or photo access?
Only when you choose to add a sample or reference photo. If you decline, you can still use every text feature.
How do I delete everything?
Settings → Data and Reset → Reset All Data, then confirm twice.